Privacy Policy
Effective Date: October 9, 2026
True Peptides operates the website https://troe-pepanore.shop. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, communicate with us, or otherwise interact with our services.
1. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
Contact Information: Your name, email address, telephone number, billing address, and shipping address.
Order Information: Products purchased, order history, order number, delivery details, and information needed to provide customer support.
Payment Information: Payment status, transaction references, and other payment-related information provided by our payment processors. Payment card details may be collected and processed directly by third-party payment providers.
Technical Information: Information such as your IP address, browser type, device information, website activity, and similar technical data, where collected through website operations, logs, cookies, or analytics tools.
Communications: Information you provide when contacting our customer support team, submitting a question, or requesting assistance.
2. How We Use Information
We may use personal information for the following purposes:
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To process and fulfill orders.
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To arrange shipping, delivery, and order-related communications.
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To process payments, refunds, and transaction-related requests.
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To respond to customer inquiries and provide support.
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To maintain website security and prevent fraud or unauthorized transactions.
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To improve website functionality and understand how visitors use our services.
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To comply with applicable legal, tax, accounting, and regulatory obligations.
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To send promotional communications where permitted by law and, where required, with your consent.
You may opt out of marketing emails by using the unsubscribe link in the message or by contacting us. You may still receive essential transactional communications related to your orders.
3. Cookies and Similar Technologies
Our website or service providers may use cookies and similar technologies to support website functionality, remember preferences, analyze website performance, and help protect transactions.
You may be able to manage cookies through your browser settings or any cookie preference tool provided on our website. Disabling certain cookies may affect some website features.
4. How We Share Information
We may share personal information with service providers when reasonably necessary to operate our business, including:
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E-commerce and website hosting providers.
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Payment processors and fraud-prevention services.
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Shipping carriers and fulfillment providers.
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Customer support and communication providers.
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Website analytics and technical service providers.
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Professional advisers, government authorities, or other parties when required by law or necessary to protect legal rights.
We do not sell personal information in exchange for money. Where applicable law defines certain advertising or analytics disclosures as a sale, sharing, or targeted advertising, we will handle those activities in accordance with the applicable legal requirements and available consumer choices.
5. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, customer support, legal compliance, accounting, dispute resolution, and fraud prevention.
Retention periods vary depending on the type of information and the applicable legal requirements. Information that is no longer reasonably required will be deleted, anonymized, or otherwise handled in accordance with applicable law.
6. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, or alteration.
No internet transmission or electronic storage method can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information. You may also have the right to object to or restrict certain processing, withdraw consent where processing is based on consent, or opt out of certain advertising-related uses.
To submit a privacy request, contact Support@troe-pepanore.shop. We may need to verify your identity before processing the request. We will respond in accordance with applicable law.
8. Third-Party Services and Links
Our website may use third-party services or contain links to external websites. Those third parties may collect and process information under their own privacy policies. We encourage you to review their policies before providing information directly to them.
9. Children's Privacy
Our website is not intended for individuals who are not legally permitted to purchase the products offered. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us unlawfully, please contact us so that we can review the situation.
10. International Visitors
If you access our website from outside the United States, your information may be processed in the United States or other locations where our service providers operate, subject to applicable legal requirements.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations. The revised version will be posted on this page with an updated effective date where appropriate.
12. Contact Us
For privacy questions or requests, contact:
True Peptides
Email: Support@troe-pepanore.shop
Phone: +1 216-252-1517
Address: 12316 Worthington Ave, Cleveland, OH 44111, United States
By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy. Any consent required for specific processing activities will be obtained separately where required by law.