Contact Us

At True Peptides, we value customer questions and feedback. If you need assistance with a product, an order, payment, shipping, returns, or any other website-related matter, please contact us using the information below.

Customer Support Information

Store Name: True Peptides

Website: https://troe-pepanore.shop

Contact Person: Vandell Bruce Hostetter

Email: Support@troe-pepanore.shop

Phone: +1 216-252-1517

Business Address:
12316 Worthington Ave
Cleveland, OH 44111
United States

Email Support

For order-related inquiries, please email Support@troe-pepanore.shop. To help us respond efficiently, include your order number, the email address used during checkout, and a brief description of your question.

Please do not include passwords, full payment card numbers, or other unnecessary sensitive information in your message.

Phone Support

You may contact us at +1 216-252-1517 for general inquiries and assistance. Phone availability may vary, so email is recommended for questions that require order documentation or written follow-up.

Order and Shipping Questions

If you have questions about order confirmation, shipping progress, delivery status, or a possible order issue, please provide the relevant order details so our team can review the matter.

Returns and Refunds

If you would like to request a return, replacement, or refund, please contact us before sending any item back. Return eligibility and available remedies are subject to our Refund Policy and applicable law.

Response Time

We aim to respond to customer inquiries as promptly as reasonably possible. Response times may vary depending on inquiry volume, the complexity of the issue, and whether additional information is required.

Thank you for choosing True Peptides. We appreciate your feedback and look forward to assisting you.